RETURN & EXCHANGE POLICY

Thank you for your purchase. We hope you are happy with the items you’ve bought, however if you’re not entirely satisfied with your purchase, you may return it for a full refund, store credit or an exchange. Please see below for more information on our return policy. 

Returns

All returns must be postmarked no later than 7 days from the date of delivery. All return items must be in new and unused condition, with all original tags and labels attached.

Returns & Exchange Process 

To return or exchange (size only) an item, place it securely in the original packaging, if the original packing is damaged, then use new packaging. Include proof of purchase and keep it ready for pickup/dispatch. Exchange can be done in size/product upon availability. Size chart & fabric is mentioned on all products hence cannot be a reason for return. We will cover 1 exchange.

Refunds 

Upon receiving the product, we will initiate the return after it passes our QC test. Please allow at least ten (10) days from the receipt of your item to process your exchange or refund. Refunds may take five (5) to ten (10) business days to reflect in your account or statement, depending upon company policy. We will notify you by email once the return has been processed.

Exceptions 

The following items cannot be exchanged or returned: 

  • Worn or used items cannot be returned
  • Items without original tags cannot be returned
  • Items without proof of purchase cannot be returned
  • Discounted products

For defective or damaged products, please contact us at the customer service email provided below to arrange a refund or exchange. 

Please Note 

  • Sale Items are FINAL SALE and cannot be returned.

Questions

If you have any questions concerning our return policy, please contact us at:

fabnest@6degree.co

Cancellation Policy

Cancellation will only be accepted if the order has not been shipped.