RETURN & EXCHANGE POLICY
Thank you for your purchase. We hope you are happy with the items you’ve bought; however, if you’re not entirely satisfied with your purchase, you may return it for a full refund, store credit or an exchange. Please see below for more information on our return policy.
All returns must be postmarked no later than 10 days from the date of delivery. All return items must be in new and unused condition, with all original tags and labels attached.
Returns & Exchange Process
To return or exchange (size only) an item, place it securely in the original packaging, if the original packing is damaged, then use new packaging. Include proof of purchase, and mail your return to the following address:
R-74B, Ground Floor,
Please note that you will be responsible for all return or size exchange shipping charges, we strongly recommend that you use a trackable method to mail your returns.
Upon receiving the product, we will initiate the return after it passes our QC test. Please allow at least ten (10) days from the receipt of your item to process your exchange or refund. Refunds may take five (5) to ten (10) business days to reflect in your account or statement, depending upon company policy. We will notify you by email once the return has been processed.
The following items cannot be exchanged or returned:
- Worn or used items cannot be returned
- Items without original tags cannot be returned
- Items with proof of purchase cannot be returned
For defective or damaged products, please contact us at the customer service email provided below to arrange a refund or exchange.
- Sale Items are FINAL SALE and cannot be returned.
If you have any questions concerning our return policy, please contact us at:
Cancellation will only be accepted if the order has not been shipped.